Customer Analytics Dashboard in Power BI

Customer Analytics Dashboard in Power BI

Here we are going to show you how to create this fully interactive customer analytics dashboard in Power BI, using survey data from MS Forms or Google Forms. 

As you will see in the following video, this 49-minute and 19-second YouTube video shows how to create a complete customer analytics dashboard in Power BI using the following steps:

  1. Set up survey in MS Forms
  2. Share & collect Feedback online
  3. Set up survey in Google Forms
  4. Overview of Input Data
  5. Import data to Power BI
  6. Data transformation in Power Query Editor
  7. Setup Dashboard Background
  8. NPS calculation using the columns & measures
  9. Add Visuals to Dashboard
  10. Set-up Dashboard Theme
  11. Format Visuals
  12. Organize Visuals
  13. Overall Rating Visualization
  14. Dashboard formatting
  15. Dashboard Header Section

Common Practice file

Customer Analytics Dashboard in Power BI

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